Red By Dufry Status Match Frequently Asked Questions
- What is the Status Match offer?
StatusMatch.com in partnership with Club Avolta offers customers who have frequent flyer status in airline and select status with hotel loyalty programs to apply and receive 12 months of free PLATINUM membership with the Club Avolta program. The customer can submit their request at https://clubavolta.statusmatch.com
- Who is eligible for the Status Match offer?
All customers who hold eligible elite status with an airline or select hotel chains may be eligible.
You must hold elite airline or hotel status (not lounge status). Refer to the table listed further below for guidance on eligible hotel status. - Are there residency restrictions on who may apply for a Status Match?
Residents of all countries are eligible globally, so long as they meet the eligibility criteria with airline or hotel status and any other requirements as per the terms & conditions.
- Do I have to be a Club Avolta member to participate in the Status Match offer?
Yes, you can sign-up here or by downloading the app.
For Apple users go here.
For Android users go here. - What Club Avolta status can I obtain through the Status Match offer?
Approved customers will receive 1 year of Platinum membership.
You can find more information about the benefits and privileges of status in Club Avolta here - How long is the status valid if my status match request is approved?
If your request is approved, you will receive the Platinum membership for 1 year after signup.
You must requalify for Platinum status on merit to retain the benefits of Platinum status beyond the initial 1 year Status Match offer. - Are there fees to apply for the Status Match?
There is no application fee.
- How long does the Status Match offer run for?
Club Avolta and StatusMatch.com reserve the right to end or amend the campaign anytime.
- What information do I need to participate in the Status Match offer?
To participate in the Status Match offer, you simply need to apply, upload details of your eligible airline or hotel status and use a valid email address where we can communicate with you.
Standard application process applies.
During the application process, we will also ask you for proof of your frequent flyer status (for example, a photo of your card), and you may be required to provide proof of residence or identity. You need to join the Club Avolta program here.
Download the app - Apple users go here, Android users go here. - How soon will I have my new Platinum status after applying for a Status Match?
You will be informed within three (3) business days following your submission of the requested information and documentation, whether or not your status match has been approved. Once approved, the platinum status may take up to 5 business days to reflect in your account.
- What benefits and privileges does the Platinum status offer?
Get up to 10% discount on products in selected stores. You can find an overview of the benefits and privileges here.
- What happens if my application is not approved?
If your request is not approved, you will be notified by email from StatusMatch.com within three (3) business days after we receive your request.
- How can I contact you if I have any questions?
If you have questions about your Status Match request: [email protected]
If you have questions about your Club Avolta account, please contact Club Avolta here.
Status Match Available to eligible airline status holders.
| Red By Dufry Platinum Status Match | |||||
| AIRLINE | ELIGIBLE FOR PLATINUM STATUS | ||||
| ANA
Mileage Club |
BRONZE DIAMOND PLATINUM SUPER FLYERS |
||||
| Aegean Airlines
Miles+Bonus |
GOLD SILVER |
||||
| Aer Lingus
AerClub |
CONCIERGE PLATINUM SILVER |
||||
| Aeroflot
Aeroflot Bonus |
GOLD PLATINUM SILVER |
||||
| Aerolineas Argentinas
AerolÃneas Plus |
GOLD PLATINUM |
||||
| Aeromexico
Club Premier |
GOLD PLATINUM TITANIUM |
||||
| Air Asia
Rewards |
BLACK GOLD PLATINUM |
||||
| Air Astana
Nomad Club |
DIAMOND GOLD SILVER |
||||
| Air Canada
Aeroplan |
25K ELITE 35K ELITE 50K ELITE 75K SUPER ELITE 100K |
||||
| Air China
PhoenixMiles |
GOLD PLATINUM SILVER |
||||
| Air France
Flying Blue |
GOLD PLATINUM SILVER ULTIMATE |
||||
| Air India Express
NeuPass |
EXPLORER HIGHFLYER JETSETTER |
||||
| Air India
Flying Returns |
GOLD PLATINUM SILVER |
||||
| Air Mauritius
Kestrelflyer |
GOLD SILVER |
||||
| Air New Zealand
AirPoints |
ELITE GOLD SILVER |
||||
| Airlink
Skybucks |
EMERALD RED |
||||
| Alaska Airlines
Mileage Plan |
MVP MVP 100K MVP 75K MVP GOLD |
||||
| American Airlines
AAdvantage |
CONCIERGE KEY EXECUTIVE PLATINUM GOLD PLATINUM PLATINUM PRO |
||||
| Asiana Airlines
Asiana Club |
DIAMOND DIAMOND PLUS GOLD PLATINUM |
||||
| Avianca
LifeMiles |
DIAMOND GOLD SILVER |
||||
| Azul Airlines
Tudo Azul |
DIAMOND SAPPHIRE TOPAZ |
||||
| Bamboo Airways
Bamboo Club |
DIAMOND FIRST GOLD |
||||
| Bangkok Airways
FlyerBonus |
PREMIER PREMIER PLUS |
||||
| Biman Bangladesh Airlines
Biman Loyalty Club |
GOLD SILVER |
||||
| British Airways
Executive Club |
BRONZE GOLD GOLD GUEST LIST PREMIER SILVER |
||||
| Caribbean Airlines
Caribbean Miles |
EXECUTIVE GOLD GOLD SILVER |
||||
| Cathay Pacific
Cathay |
DIAMOND DIAMOND PLUS GOLD INVITATION SILVER |
||||
| China Airlines
Dynasty Flyer |
EMERALD GOLD PARAGON |
||||
| China Eastern
Eastern Miles |
GOLD PLATINUM SILVER |
||||
| Copa Airlines
ConnectMiles |
GOLD PLATINUM PRESIDENTIAL PLATINUM SILVER |
||||
| Croatia Airlines
Miles & More |
FREQUENT TRAVELLER HON CIRCLE SENATOR |
||||
| Czech Airlines
OK Plus |
GOLD PLATINUM SILVER |
||||
| Delta Air Lines
SkyMiles |
DELTA 360 DIAMOND MEDALLION GOLD MEDALLION PLATINUM MEDALLION SILVER MEDALLION |
||||
| EVA Air
Infinity MileageLands |
DIAMOND GOLD SILVER |
||||
| Egyptair
Plus |
ELITE GOLD PLATINUM SILVER |
||||
| El Al
Matmid |
GOLD PLATINUM SILVER TOP PLATINUM |
||||
| Emirates
Skywards |
GOLD IO PLATINUM SILVER |
||||
| Ethiopian Airlines
ShebaMiles |
GOLD PLATINUM SILVER |
||||
| Etihad
Guest |
GOLD PLATINUM SILVER |
||||
| Finnair
Plus |
GOLD PLATINUM PLATINUM LUMO SILVER |
||||
| Frontier
FRONTIER Miles |
DIAMOND GOLD PLATINUM |
||||
| GOL
Smiles |
DIAMOND GOLD SILVER |
||||
| Garuda Indonesia
Garuda Miles |
GOLD PLATINUM SILVER |
||||
| Gulf Air
Falconflyer |
BLACK GOLD SILVER |
||||
| Hainan Airlines
Fortune Wings Club |
GOLD PLATINUM SILVER |
||||
| Hawaiian Airlines
HawaiianMiles |
GOLD PLATINUM |
||||
| Hong Kong Airlines
Fortune Wings Club |
GOLD PLATINUM SILVER |
||||
| ITA Airways
Volare |
EXECUTIVE PLUS PREMIUM SMART |
||||
| Iberia
Plus |
GOLD INFINITA PLATINUM PRIME SILVER SINGULAR |
||||
| Icelandair
Saga Club |
GOLD SILVER |
||||
| Japan Airlines
Mileage Bank |
CRYSTAL GLOBAL CLUB / GLOBAL CLUB CRYSTAL GLOBAL CLUB DIAMOND GLOBAL CLUB PREMIER GLOBAL CLUB SAPPHIRE |
||||
| JetBlue
TrueBlue Rewards |
MOSAIC 1 MOSAIC 2 MOSAIC 3 MOSAIC 4 |
||||
| KLM
Flying Blue |
GOLD PLATINUM SILVER ULTIMATE |
||||
| Kenya Airways
Flying Blue |
GOLD PLATINUM SILVER |
||||
| Korean Air
SKYPASS |
MILLION MILER CLUB MORNING CALM CLUB MORNING CALM PREMIUM CLUB |
||||
| Kuwait Airways
Oasis Club |
GOLD PLATINUM SILVER |
||||
| LATAM
LATAM Pass |
BLACK BLACK SIGNATURE GOLD GOLD PLUS PLATINUM |
||||
| Lufthansa
Miles & More |
FREQUENT TRAVELLER HON CIRCLE SENATOR |
||||
| Mahan Air
Mahan & Miles |
GOLD GOLD PLUS SILVER |
||||
| Malaysia Airlines
Enrich |
GOLD PLATINUM SILVER |
||||
| Malindo
Malindo Miles |
GOLD PLATINUM |
||||
| Middle East Airlines
Cedar Miles |
GOLD PLATINUM PRESIDENTS CLUB SILVER |
||||
| Oman Air
Sindbad |
GOLD SILVER |
||||
| Pakistan International Airlines
Awards +Plus |
A+ DIAMOND A+ EMERALD A+ SAPPHIRE |
||||
| Philippine Airlines
Mabuhay Miles |
ELITE MILLION MILER PREMIER ELITE |
||||
| Qantas
Frequent Flyer |
CHAIRMANS LOUNGE GOLD PLATINUM PLATINUM ONE SILVER |
||||
| Qatar Airways
Privilege Club |
GOLD PLATINUM SILVER |
||||
| Royal Air Maroc
Safar Flyer |
AMBASSADOR GOLD PLATINUM SILVER |
||||
| Royal Brunei
Royal Skies |
GOLD SILVER |
||||
| Royal Jordanian
Royal Club |
GOLD SPARROW PLATINUM HAWK SILVER JAY |
||||
| S7 Airlines
Priority |
GOLD PLATINUM SILVER |
||||
| SAS
EuroBonus |
DIAMOND GOLD PANDION SILVER |
||||
| Saudia
Alfursan |
GOLD SILVER |
||||
| Shenzen Airlines
PhoenixMiles |
GOLD PLATINUM SILVER |
||||
| Singapore Airlines
KrisFlyer |
GOLD PPS PPS SOLITARE SILVER |
||||
| South African Airways
SAA Voyager |
GOLD PLATINUM SILVER |
||||
| Southwest
Rapid Rewards |
A-LIST A-LIST PREFERRED COMPANION PASS |
||||
| SpiceJet
SpiceClub |
GOLD PLATINUM SILVER |
||||
| Spirit Airlines
Free Spirit |
GOLD SILVER |
||||
| Sri Lankan Airlines
FlySmiLes |
CLASSIC GOLD PLATINUM |
||||
| Starlux
COSMILE |
ADVENTURER EXPLORER INSIGHTER |
||||
| TAP Air Portugal
Miles&Go |
GOLD NAVIGATOR SILVER |
||||
| TAROM
Flying Blue |
GOLD PLATINUM SILVER |
||||
| Thai Airways
Royal Orchid Plus |
GOLD PLATINUM SILVER |
||||
| Tunisar
Fidelys |
GOLD SILVER |
||||
| Turkish Airlines
Miles&Smiles |
CLASSIC PLUS ELITE ELITE PLUS |
||||
| Ukraine International Airlines
Panorama Club |
ELITE PREMIUM |
||||
| United Airlines
MileagePlus |
GLOBAL SERVICES PREMIER 1K PREMIER GOLD PREMIER PLATINUM PREMIER SILVER |
||||
| Uzbekistan Airways
UzAirPlus |
GOLD PREMIUM SILVER |
||||
| Vietnam Airlines
Lotusmiles |
GOLD PLATINUM TITANIUM |
||||
| Virgin Atlantic
Flying Club |
GOLD SILVER |
||||
| Virgin Australia
Velocity |
BEYOND GOLD PLATINUM SILVER |
||||
| Vistara
Club Vistara |
GOLD PLATINUM SILVER |
||||
| WestJet
Westjet Rewards |
GOLD PLATINUM SILVER |
||||
| Xiamen Air
Egret Miles |
DIAMOND GOLD PLATINUM SILVER |
||||
Eligible hotel status holders
| Red By Dufry Platinum Status Match | |||
| HOTEL | NOT ELIGIBLE | ELIGIBLE FOR PLATINUM STATUS | |
| Accor
ALL |
SILVER |
DIAMOND GOLD PLATINUM |
|
| Amari Hotels and Resorts
Onyx |
GOLD |
PLATINUM |
|
| Best Western
Rewards |
GOLD |
DIAMOND DIAMOND SELECT PLATINUM |
|
| Centara Hotels & Resorts
CentaraThe1 |
SILVER |
GOLD PLATINUM ELITE |
|
| Choice Hotels International
Choice Privileges |
GOLD |
DIAMOND PLATINUM |
|
| Dusit International
Dusit Gold |
EXECUTIVE |
ELITE |
|
| First Hotels
First Member |
GOLD |
BLACK PLATINUM |
|
| Frasers
Frasers World |
SAPPHIRE |
DIAMOND |
|
| GHA
Discovery |
GOLD |
PLATINUM TITANIUM |
|
| Hilton
Hilton Honors |
SILVER |
DIAMOND GOLD |
|
| Hyatt
World of Hyatt |
DISCOVERIST |
EXPLORIST GLOBALIST |
|
| IHG
IHG One Rewards |
SILVER ELITE |
DIAMOND ELITE GOLD ELITE PLATINUM ELITE ROYAL AMBASSADOR |
|
| Jumeirah
Jumeirah One |
SILVER |
GOLD PLATINUM |
|
| Langham Hotels
Brilliant |
TOPAZ |
DIAMOND RUBY SAPPHIRE |
|
| Marriott
Bonvoy |
SILVER ELITE |
AMBASSADOR ELITE GOLD ELITE PLATINUM ELITE TITANIUM ELITE |
|
| NH Hotels
NH Rewards |
SILVER |
GOLD PLATINUM |
|
| Nordic Choice Hotels & Resorts
Nordic Choice Club |
SILVER |
GOLD PLATINUM |
|
| RIU Hotels & Resorts
Riu Class |
GOLD |
DIAMOND |
|
| Radisson Hotel Group
Radisson Rewards |
PREMIUM |
VIP |
|
| Sandman Hotels
RSVP Rewards |
GOLD |
DIAMOND PLATINUM |
|
| Scandic Hotels
Friends |
LEVEL 1 |
LEVEL 2 LEVEL 3 RED TOP |
|
| Shangri-La Hotels and Resorts
Golden Circle |
GOLD |
DIAMOND JADE |
|
| Sonesta
Travel Pass |
PREFERRED |
ELITE |
|
| Taj Hotels
InnerCircle |
SILVER |
GOLD PLATINUM |
|
| The Ascott
Star Rewards |
SILVER |
GOLD PLATINUM |
|
| The Leading Hotels of The World
Leaders Club |
CLUB |
STERLING |
|
| Warwick Hotels and Resorts
Journeys |
PURPLE |
BLACK GOLD |
|
| Westgate Resorts
WOW Rewards |
GOLD |
DIAMOND PLATINUM |
|
| World Hotels
World Hotels Rewards |
GOLD |
DIAMOND DIAMOND SELECT PLATINUM |
|
| Wyndham Hotels and Resorts
Wyndham Rewards |
GOLD |
DIAMOND PLATINUM |
|
*Illustrative examples of loyalty program equivalencies. Terms & conditions apply.